Privacy Policy

DBM Digital Services (“DBM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit dbmdigitalservices.com, submit a form, or communicate with us.

  1. Information We Collect

Information you provide

We may collect information you voluntarily provide, including:

  • Your name

  • Email address

  • Telephone number

  • Business or organization name

  • Project requirements and budget information

  • Messages, files, or other information submitted through our forms

  • Information provided when requesting a consultation or service estimate

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

  • Browser, device, and operating-system information

  • Referring website or source

  • Pages viewed and website interactions

  • Approximate geographic location

  • Session and engagement information

  • Actions such as scrolling, outbound-link clicks, file downloads, form starts, and form submissions

  • Cookie, device, and other pseudonymous analytics identifiers

  • Internet Protocol address used during transmission and for purposes such as determining an approximate location and protecting against fraud or misuse

Google states that Google Analytics does not log or store individual IP addresses.

  1. How We Use Information

We may use collected information to:

  • Respond to inquiries and consultation requests

  • Prepare estimates, proposals, and service recommendations

  • Provide and improve our website and services

  • Communicate with prospective and current clients

  • Maintain website security and prevent misuse

  • Analyze website traffic and performance

  • Meet legal, accounting, and regulatory obligations

  • Enforce our agreements and protect our legal rights

  1. Cookies and Google Analytics

    Our website uses cookies and similar technologies to operate properly, measure website traffic, understand visitor interactions, and improve our website and services.

    We use Google Analytics 4, a website-analytics service provided by Google LLC, and Site Kit by Google to implement and manage Analytics on our website. Google Analytics helps us understand how visitors find and use the website, which pages receive traffic, how visitors engage with our content, and whether website features function as intended.

    Google Analytics may collect or process information such as:

    • First-party cookie or similar pseudonymous identifiers

    • Browser, device, and operating-system information

    • Referring and exit pages

    • Approximate geographic location

    • Pages viewed and session engagement

    • Scroll activity

    • Outbound-link clicks

    • File downloads

    • Video engagement

    • Site-search activity

    • Form starts and form submissions

    We do not intentionally send names, email addresses, telephone numbers, contact-form messages, or other information that directly identifies a person to Google Analytics.

    As part of normal internet communication, a visitor’s browser transmits an Internet Protocol address when connecting to Google’s services. Google states that Google Analytics does not log or store individual IP addresses.

    Google may process Analytics information in accordance with its own terms and privacy practices. Additional information is available through:

    You may manage or delete cookies through your browser settings. You may also prevent Google Analytics from using information from your browser by installing the Google Analytics Opt-out Browser Add-on:

    https://tools.google.com/dlpage/gaoptout

    Blocking or deleting cookies may affect certain website functions and may reduce the accuracy of our website analytics. 

  1. How We Share Information

We may share information with service providers that assist us with:

  • Website hosting and maintenance

  • Contact-form processing

  • Email and business communications

  • Analytics and website performance

  • Security, backups, and spam prevention

  • Accounting, legal, or professional services

These providers may only use information as necessary to perform services for us or as permitted by their own policies and applicable law.

We may also disclose information when required by law, to respond to lawful requests, protect our rights or safety, investigate suspected fraud, or complete a business transfer.

We do not sell personal information for monetary compensation. If our practices change or applicable law treats certain advertising or analytics activities as a sale or targeted advertising, we will provide any legally required notice and opt-out method.

  1. Data Retention

We retain personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, and comply with legal obligations.

Google Analytics information is retained according to our Analytics configuration and Google’s applicable retention policies. We may retain aggregated or de-identified reports for business analysis when those reports do not directly identify an individual.

  1. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not submit Social Security numbers, financial-account credentials, medical records, passwords, or other highly sensitive information through our general contact forms.

  1. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Correct inaccurate personal information

  • Request deletion of personal information

  • Obtain a portable copy of certain information

  • Opt out of certain targeted advertising, sales, or profiling

  • Appeal a decision concerning a privacy request

  • Exercise your rights without unlawful discrimination

To submit a privacy request or appeal, contact us at dawson@dbmdigitalservices.com. We may need to verify your identity before completing a request.

  1. Children’s Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and delete it when appropriate.

  1. Third-Party Websites

Our website may link to websites operated by other organizations. We are not responsible for the content, security, or privacy practices of those websites. Review their privacy policies before providing information.

  1. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The revised version will be posted on this page with an updated effective date.

  1. Contact Us

Questions or requests concerning this Privacy Policy may be submitted through our website’s Contact page or by email:

DBM Digital Services
San Antonio, Texas
Email: dawson@dbmdigitalservices.com
Website: https://dbmdigitalservices.com

Effective date: August 20, 2026
Last updated: August 21, 2026

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